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FREQUENTLY ASKED QUESTIONS

How do I choose a Reliable Representative?

The decision is very subjective. The service of Immigration is an intangible product, like buying life insurance. It is unlike tangible product, like buying a TV whereby you can buy from anyone and not necessary from the TV Producer or Designer. Therefore selection is more complex as, your application is all involve with documents and promises of services by Representative in the future. Emigration-center suggests the following considerations for choosing a reliable representative:

  • Check whether the company is locally registered Limited Company so that you can check officially with the Registration of Company on the register capital, what type of business( include immigration consultation or not), who are the persons responsible for the company, when does the company established, etc. The person who is directly handled and prepared your application should be one of the responsible officers of the company listed on the shareholder or Director list.
  • Therefore, it is vital and practical for you to sign the agreement contract with the Director of the company or the officer who is authorized to sign for the company. You are advised to request a copy of their shareholder list or "authority to sign" for verification.
  • Verify whether the Representative handling your application has the relevant immigration experiences. You should ask for his civil status (from Canada) proof. It is advisable for you to deal with person who directly prepares your application personally. You must be able to meet the Representative in person to discuss the preparation of your application and eventual coaching you in person in your home country to pass the immigration interview.
  • Verify whether the Representative is the application Processor by asking to view other cases in progress at the office in your home country. If the representative is the processor, you can physically see their staff working on the clients' file at the office. This is the best proof to witness the Representative credential.
  • Check the local client's successful record that has the similar skills as yours. If the Representative claims to have many years of immigration experiences and he/she must be able to show proof of many successful clients at their office locally. Successful of clients (foreigners) from overseas company/representative do not necessary means the clients locally will be successful for their applications. Skills, qualification and personal documents vary significantly from country to country. Think of it, like Thailand still uses traditionally Buddhist year. It is only practical to choose Representative who is familiar with local documents.
  • Make sure the Representative is the Processor who can guide and coach you in person to pass immigration interview locally. English Language skill is a compulsory requirement during personal immigration interview or Skill Workers category, as you will be awarded points under English language and personal suitability factors. You should ask to speak to their successful clients and verify who had conducted the personal coaching interview. If the Representative who is living in Canada, ask to speak to him (you only invest very little long-distance telephone cost to verify this) and get letter of confirmation that he/she can conduct personal coaching at your home country. This is a vital verification because the Representative is not living in Thailand and you do not have any contract obligation with him/her (Overseas Processor) as you signed the contract with the local company and not the Representative. So be careful.
  • Check and verify from different Representatives about their immigration knowledge - as you do not want an incapable Representative to use your application as "guinea pig" to learn about immigration application process. Should your application is being refused by immigration authority, it will be difficult to approve for the 2nd time submission.
  • Nowadays, most Representatives use website to market their services and provide immigration information. Thus, you can research easily at home via internet and analyze the Representative knowledge of Immigration by comparing with information from official Canadian website.
  • Be careful of some Representatives who make critical comments about other Representatives on their website or marketing materials. This is an unethical business approach for "over selling" their own credential by "back stabbing" other Representatives who are on the same business. They do not provide any concrete evidences and just simply criticizing others and praising themselves or their works. It goes without saying that "if you are good and others will speak good of you. You do not need to praise yourself. These unethical Representatives criticize others when their immigration knowledge is limited or giving misleading information to clients at their website. Some Representatives claim they posses many years of immigration experiences with over hundreds of successful clients locally. When you verify their company registration, their company only registered in the year of 2000 or 2001 and majority of the successful clients were foreigners belong to the overseas Representative /processor.
  • Be extra caution, when the Representative or marketing Agent who is "over-selling" their services at their website but they do not provide date of company registration and at the same time these companies "self-claim" for having many years of immigration experiences. CHECK THEM OUT!! Therefore, it is recommended that you should verify personally of their critics by visiting the other Representatives that being criticized and judge the truth of it so that you will be more equip to choose a reliable representative that you can trust. It is not practical and risky for you to make decision on " who to contract " by basing on " Hear-say " without verification. The application of Permanent Residence is "one-time" or life time opportunity for you and it is unlike buying a tangible product whereby it can easily be replaced. If the application is being refused, it is computerize at the immigration Authority and may lead to difficulty to approve for future application. " Shop around and shop for the Best ".

What is the different of engaging the service of the following Representative?

  • From the Internet
  • From local marketing agent who contract Representative from Canada.
  • Local registered company  

For the first two, there are no different as it is like mailing service whereby all communications and correspondences are conducted with no physical contacts with Representative in Canada. There are many clients who engaged Representative via Internet because of low cost. You cannot verify their credential. Some of the companies cannot be contacted after you have made the payments. Most of these Representatives who only assist your application until getting the Immigrant Visa and they do not provide any landing service or assist how you can return to your home country. Eventually you end up paying more because they charge for these additional services. Should the Representative defaulted the agreement with you, you will have to appoint a lawyer in Canada to sue your Representative because you have signed a Canadian Agreement. Canadian lawyer is very expensive and you will end up abundant the suit and lost all your fees.

For engaging the service of local marketing agent is even more complex and insecure for the applicant. In fact you are placing your trust on the marketing agent to select the Representative and you are not in the position to verify the credential of the Representative. (Does the agent permit you to speak or write to the Representative?) On the other hand, you are signing an agreement for engagement of service with the local marketing agent and not the Representative who is actually the qualified person to process & prepare your application. In the event should the marketing agent ceased operation locally, do you think the Representative will continue servicing your application or do you have any legal responsibility over the Representative in Canada. Obviously, you can't because you signed the legal contract with the marketing agent, not the Representative. Does the marketing agent pay the Representative for you? You are not in the position to know the relationship between them, right. Therefore, it is very insecure for you to engage an indirect Representative via marketing Agent whereby you have no control over your payments and service. For engaging a local registered Company as Representative is the best solution if the application processor or person directly preparing your application is based and live in your home country.

Should you not able to locate a local registered Representative and you have to contract an Overseas Representative through mailing or internet, Emigration-center suggests the following steps:-

Step 1
Only deal with the Director or owner of the registered overseas company and not an individual or employee of the company as it is difficult to verify who they are.

Step 2
Ask them to send you the official company documents stating the name of the Director or owner and date of company incorporate.

Step 3
If you satisfy with the above, make a long distance calls to check him out by talking to other staff at the company and then make a separate call on different day to speak to Director personally to verify his credential. If you have a friend in Canada, arrange for him to verify or visit the company in Canada.


Step 4
Before you finally sign an official contract with him by mail, you must ask him to send a certified true copy (by notarized public lawyer in Canada) of his Identity and his company registration document showing his name and date of Co. Registration with the agreement contract send to you at your home country.

Step 5
All payments must be paid to the company's name by international bank draft and payable according to job performance at each stage of the application process.

Does it make any different if the Representative is a foreign or local person operating the Limited Company or sole proprietor in my home country?

Yes, it does if it is a sole proprietor. Only a local person can be a sole proprietor. For example in Thailand, a foreigner without residency status cannot register as sole proprietor. Additionally, you cannot verify the background the local Sole Proprietor (not foreigner) easily. But one can verify the Limited Company legally with the Registration of Companies, as it is required under the company ACT. Additionally there is no different between a local or & foreign person operating the Limited Company because the Liability of the company is limited by the Register Capital Thus, the liability of the company cannot be extended to the officer of the company unless he/she personally signed a letter of guarantee to the business transaction. Therefore, it is important for you to determine the amount of register capital, assets, staff strength, etc. of the company before you engage their service. So it is not so important whether he or she is a local person or Foreigner. You are advised to consult a qualified Accountant for this matter.


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